Welcome to the online store pbe.gr
Intro
We invite you to read the following terms carefully. Use of this site constitutes your acceptance of the following terms.
Article 1. General Company Information
Pbe.gr is the online store of exhibition and distribution of services through the Internet of the company with the name "Dimitris Pappas - Services of organized bookkeeping offices" located at Anthemiou 3 Anatoli, 45500, Ioannina (TIN: 105322238 / Tax Office: Ioannina).
The information regarding the services sold through pbe.gr, but also any other information contained on this website, in any form, is provided "as is", without any warranty. Pbe.gr does not accept any obligation for compensation or other liability for any damage or non-pecuniary damage resulting from the inability to provide support services.
The use of the pbe.gr website must be done in accordance with the Law and good manners. The responsibility for the content of the transactions lies with the use and this website does not alter in any way the data provided to it. The use of pbe.gr is subject to Greek and International law and users agree not to violate it through this website.
The visitors of pbe.gr agree not to use this website for any of the following:
[1]. Broadcasting in any way content that they do not have the right to broadcast in accordance with the law or the applicable contracts, as well as content that infringes the copyright or other property rights of third parties.
[2]. Transmission of any content that contains software viruses, or any other material that is designed to cause any type of damage or damage to pbe.gr, its users or third parties.
[3]. Broadcasting in any way any content that is illegal, or offensive to anyone for any reason, violates the privacy or confidentiality of anyone, good morals, social values, or minors.
Also, intentional or unintentional violation of applicable law, harassment of third parties and the collection of personal data about other users through pbe.gr.
The users of the online store pbe.gr accept that the employees, partners, owners and others involved in the operation of the pbe.gr website do not bear any responsibility for anything that arises from the use of the website and the services available through it.
The prices listed in the online store relate exclusively to the online purchases made through the website pbe.gr. The company reserves the right to post different prices on the same services in its online and physical store.
Article 2. Protection of Personal Rights
Any kind of material (texts, graphics, images, photos, software, etc.) included in pbe.gr belongs to its creators and is protected by law. Any copying, reproduction and retransmission of the material without the written permission of the owner is expressly prohibited. The appearance of the material on this website should in no case be construed as an assignment of the right to use it.
Pbe.gr makes every effort to provide its users with the best possible services. However, we can not guarantee that no mistakes will be made or that there will be no interruptions in the operation of the store. Also, any reference or link to another website is provided for the purpose of facilitating or further informing users and pbe.gr assumes no responsibility for the content of these websites.
Also note that we make every effort to ensure that the photos represent the service as accurately as possible, but we take no responsibility in the event that some are inaccurate. By using this website you accept that you use at your own risk and you accept it as it is.
Article 3. Security
The company recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the's online store is achieved by the following methods:
[1]. Ensuring the Confidentiality of the Transfer of Your Personal Data
The e-Shop pbe.gr of the company uses a security valve, which ensures confidentiality during the transfer of data (their encryption).
[2]. Controlled Access (firewall)
Access to the company's systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
[3]. Confidentiality of Transactions
This Privacy Policy statement describes our practices regarding how we collect personal data on the Company's website and how we use and share it with third parties. Every time you visit the pbe.gr website or otherwise submit your personal information to us, you accept the practices described in this statement. What information we collect through our website depends on what you do on each of your visits and what services you request.
Article 4. Receipt and Completion of Order
Pbe.gr cooperates with dozens of suppliers, importers and manufacturers, from Greece and abroad, in order to offer you a wide range of services at the most competitive market prices.
Orders are completed through a specific process, which is described in detail below, because sometimes, for reasons that are not in our sphere of authority, there is a case that a service that appears available on our website, is not available or can not be delivered within of the completion time listed on pbe.gr. So, in order to be fully aware of the progress of the order you have placed and also protected from any such cases, the completion of your order is implemented through the following steps:
Par. 1). Send Request for Order
Before your first order, we recommend that you register as a user of pbe.gr so that your service from our online department store becomes easier and better.
[1]. free choice of services and placement in the "shopping cart",
[2]. start the process of sending an order request, through the "steps" indicated to you,
[3]. Fill in all the details of your order request, which appear on the order form
[4]. appear in the email address you have stated to us, an automated message, with the details of the order request that our company will receive.
Every time you send a request to our company to order, you must have previously accepted these terms of use, which govern transactions between us in their entirety.
Do not forget that your requests are received by our company with the explicit reservation of the thorough availability check of the services included in your order request, since at this stage the processing of your request by our company has not yet begun.
Finally, we inform you that our company follows a strict policy of protection of your personal data and only with your explicit consent (which you provide by sending the form) are collected and processed, in the most secure and diligent way.
Par. 2). Order Request Processing
At this stage, our company thoroughly checks the availability of all the services mentioned in your order request. Particularly:
[1]. In case there is availability of all the services mentioned in your request within the completion time displayed in our online store, then we will confirm you by sending an e-mail to the e-mail address you have stated and will include all its details. The execution of the services will then take place according to the schedule for the completion of each service.
[2]. In case there is not available any of the items you ordered and / or that a service can not be available in the completion time listed in our online store, then the responsible employee of our company will contact you by phone or via e- mail, in order to inform you about the unavailability.
[3]. In the event that for any reason none of the above two communications becomes possible within 10 days of the sending of your order request, then your request will be automatically canceled and you will have to send us a new request again.
Par. 3). Phone orders
In case you choose to place your order by phone, you must know these terms and conditions. With the final registration of your order by our service department, you automatically accept all the terms and conditions.
Article 5. Methods of Payment of Orders
In our online store, guided by your best service, we offer 2 different payment methods that you can see below.
Par. 1) Deposit in a bank account
You can choose to pay for your order by bank transfer. Bank deposit can be made either in a branch of the respective bank of your choice, or through web banking. In case the transaction is executed within the same bank, the amount is shown immediately. In case the transaction is made by a third bank, the amount may appear up to 2 working days. During this period our company reserves the right not to execute the order until the amount is seen.
For payment by bank deposit you can choose one of the following accounts.
Piraeus
Beneficiary Name:
IBAN:
Notes
[1]. Upon completion of the deposit in one of the above bank accounts it is necessary to send us electronically to the email info@pbe.gr the receipt of the transaction.
[2]. You can also contact us by phone at +30 26510 32333 and one of our partners will confirm your deposit.
[3]. The bank deposit must be made within 2 days from the date of registration of the order. If the deposit is not made within this period, your order will be canceled automatically.
[4]. In case of a bank deposit from another bank, the transfer costs are borne exclusively by the principal, ie in this case the customer.
Par 2) Credit / Debit card
Our online store in cooperation with - Bank enables the users of our online store to use their credit or debit card to complete their purchases. Pbe.gr to secure transactions, transports you to the secure payment environment of the bank where you will make your payment electronically. The cards accepted by our store are: VISA, VISA electron, MasterCard, Maestro.
Transactions are instant and your payments are completed in minutes. After the completion of the payment, your order appears in our online store as confirmed and its completion will take place within the period indicated in each service, where there will be an email notification in the email that you have registered in your order.
The use of pbe.gr and the transactions carried out through it are governed by International and European law that defines issues related to e-commerce, as well as by the Law on Consumer Protection (Law 2251/94) which regulates issues related to with distance sales.
Article 6. Completion of Orders
When selecting the services you wish to purchase, you will be informed of the completion time of this service.
If there is no problem during the execution of your order, then within the stipulated time you will be informed by email to the address you stated when completing it. In case there is a problem with the execution time you will be informed accordingly to the e-mail address you stated.
Our company is not responsible for any delays due to force majeure or events beyond its control.
Article 7. Order Cancellation
Par. 1) Possibility of Order Cancellation
It is possible to cancel your order in the following cases:
[1]. Before the start of the works for the execution of the services you have chosen: - The cancellation is possible by sending an e-mail to the email address info@pbe.gr or by phone at +30 26510 32333 Monday - Friday 09:00 - 14:00 .
Article 7.1. Exercise of the Right of Withdrawal
Par. 1) Consumer Withdrawal
The consumer has a period of 14 calendar days to withdraw from the remote contract or the contract outside the commercial store without stating the reasons and without any charge other than those provided herein.
Par. 2) Company Information for the Withdrawal
Before the withdrawal period expires, the consumer informs the supplier of his decision to withdraw from the contract. Within the above deadline, he must inform the company (pbe.gr based in Ioannina and address Anthemiou 3 Anatoli, 45500) of his decision to withdraw from the contract, by sending a clear statement of withdrawal. For this purpose, the consumer must fill in and submit electronically the refund form which is posted on the email address pbe.gr/return-form, including all the necessary information about the bank account, (account number, IBAN of 's own account, name of beneficiary, and name of Bank) in case the consumer declares a refund by depositing in a bank account. The supplier shall promptly notify the consumer of receipt of such withdrawal.
Par. 3) Disclaimer of Withdrawal Responsibilities
The consumer shall bear the burden of proving that he has exercised his right of withdrawal under this Article.
Article 7.2. Obligations of the Supplier in Case of Withdrawal
Par. 1) Obligations of the Supplier
The service provider shall reimburse any payment received from the consumer without undue delay and in any case within 14 calendar days from the day on which it was informed of the consumer's decision to withdraw from the contract. The supplier shall return the money provided for in the first subparagraph using the same means of payment as the consumer used for the original transaction, unless the consumer has expressly agreed otherwise and provided that the consumer is not charged with costs arising from the refund. of money.
Article 8. Personal Data - Cookies
Par. 1) Personal Data
The term "personal data", as used in this Policy, refers to information of individuals, such as name, postal address, email address, contact telephone, etc., which may be used to identify a customer or visitor. of the website (site), hereinafter "Personal Data or Data".
Par. 2) Processing of Personal Data
The term "processing" covers a wide range of operations performed on personal data, either manually or by automated means. It includes the collection, registration, organization, structure, storage, adaptation or modification, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction of personal data.
Par. 3) Harmonization of a Store with the Regulation
In order to process your orders, you may be asked to provide your personal information (name, surname, profession, destination of sending the order, e-mail, etc.) every time you visit the website pbe.gr. However, you should be aware that the personal data you declare on the pbe.gr page of the company, are used exclusively to improve our services, to better communicate with you and to ensure the smooth operation of the respective service and in no case are used by any third party (except in cases provided by law). The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPH) and is fully harmonized with the new General Regulation of Personal Data Protection (GDPR) , which came into force on May 25, 2018. The pbe.gr page has been fully adapted to the GDPR framework. During your browsing of the pbe.gr page, we use automated procedures for the provision of advertising content based on your interests and needs. Below we list in detail these procedures, which concern anonymous data collected for advertising purposes.
Article 8.1. Google Analytics
This is a code that is installed on the site and helps us to see all the activity of users within the pbe.gr page from their introduction to the site until the completion of an order.
Article 8.2. Remarekting
Par. 1) Affiliate
This is code that is installed on the site and helps us to present to users specific advertising material, depending on the behavior they have within the site.
Par. 2) Google Adwords interface with website
This is the code installed on the site that creates the link between the website and the Google Adwords advertising platform. This code is used to create remarketing lists, ie lists of users who have a specific behavior within the site in order to receive more targeted advertising messages according to their needs / behavior.
Par. 3) Facebook
This is code installed on the site, which is used to create remarketing lists, ie lists of users who have a specific behavior within the site in order to receive more targeted advertising messages according to their needs / behavior.
Par. 4) Newsletters
This website provides the user with the opportunity to subscribe to the mailing lists for the receipt of the Newsletters of our company. The user reserves the right at any time to delete from the respective lists. If you wish to receive updates, acceptance of the terms is mandatory.
Par. 5) Collaborating Websites and Online Department Stores (eMall)
Pbe.gr cooperates with other websites and search engines and service providers through which they either route the visitor to the pbe.gr online store to promote services and complete an order, or through the collaborating platform to place an order. On these sites and when registering on the site in order to use the services, some personal data such as name, contact details, etc. are stored in the system. This data is used only for the more efficient use of the services and the electronic sending of information from the Electronic Market of Products (directmarket), as long as the user has stated it in his preferences. For the effective service of these customers, these data are processed by the cooperating reseller (pbe.gr) and are governed by the general laws and conditions regarding data protection. The Electronic Product Market (directmarket) is committed to the safe preservation of these data and their non-utilization for purposes other than those served by the services offered.
Par. 6) Rights to access your personal data
[1]. You have the right to request free access to personal data and to receive a copy in an accessible format
[2]. You have the right to oppose. You also have the right to object at any time to receiving direct marketing material
[3]. You have the right to correct your data at any time
[4]. You have the right to delete / forget. The company has the right to refuse to delete data, if there is a legal obligation to maintain the data. When the processing of personal data concerning you is based on your consent, you have the right to withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of the proceedings based on the prior consent of the
[5]. Immediate warning or notification to the Personal Data Protection Authority by Pappas K. Theofilos within 72 hours, when there are any phenomena of violation, theft, hacking of your data
[6]. Immediate notification of users by Pappas K. Theofilos for violation, if there is a significant risk of damage to you due to the violation
[7]. You can request that your personal data be transferred directly to another company whose services you would like to use, if this is technically possible. If the request is manifestly unfounded or excessive, in particular because of its repetitive nature, the controller may refuse to proceed with the request. In addition to your above rights, you are also entitled to file a complaint to the competent supervisory authority [Hellenic Data Protection Authority, 1-3 Kifissias Avenue, 115 23 Athens, tel. 210 6475600, e-mail contact@dpa.gr]
Article 8.3. Data Storage Time
The data provided by you will be kept / stored by us only for the period of time required for the fulfillment of the purpose for which you have communicated your data to us and in accordance with the applicable legal provisions. Specifically for the data that concern you and which we process for marketing purposes (subscription to the corporate newsletter), these are observed by obtaining the relevant consent, which is calculated by reading and accepting the Terms of Privacy Policy posted on the home page of our website and until you revoke it, for example by deleting from our lists, in the special field located in the newsletters. The pbe.gr page is not intended for children and you must be at least 16 years old to use our services. If you have any questions or have a suggestion or statement that you wish to make regarding the above issues, please contact us at info@pbe.gr. At any time, all users have the right to be informed and to express their objection regarding the further processing of their data, in accordance with the applicable legislation for the protection of personal data.
Article 8.4. Cookies information
"Cookies" are small files with information that a website stores on a user's computer, so that every time the user logs on to the website, the latter retrieves that information and offers the user related services.
Cookies can enhance the browsing experience by allowing sites to memorize your preferences or allowing you to avoid logging in whenever you visit specific sites. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (eg selection of specific "buttons", searches, ads, etc.).
If you do not want sites to store cookies on your computer, you can block them. You can also specify for which sites you want cookies to be blocked. Blocking cookies may prevent certain pages from being displayed properly, or you may receive a message from a site informing you that in order to display it properly, you must accept cookies.
At the pbe.gr page, we use cookies for the best possible operation of the website, your proper browsing, connection and movement on the pages as well as for the provision of advertising content based on your interests and needs. Cookies are also used to analyze how visitors use our website, how they browse or if they encounter a problem so that we can fix it. All information collected by these cookies is anonymous and is used only to improve the structure and content of the website. Below we list in detail the cookies we use.
Par. 1) Advertising cookies
They collect data that allows us to display ads according to the preferences and needs of visitors. These cookies also allow us to measure the performance of our advertising actions.
Par. 2) Targeting cookies
They allow our advertising companies to rank users according to their interests and to display relevant ads on third party websites. They work by identifying the browser and device from which a user connects to the Internet.
Par. 3) Performance Cookies
They allow us to measure the traffic of our website, as well as the origin and type of device from which the user has visited our website, in order to improve its performance. The information collected by these cookies is cumulative and anonymous.
Par. 4) Absolutely Necessary Cookies
They are necessary for the operation of the site and can not be disabled. They are usually installed on your own, which is tantamount to requesting services such as setting your privacy preferences, logging in or filling out forms. There is the possibility of accepting or not accepting the above cookies (excluding the absolutely necessary cookies), in a message that appears during your browsing on the page pbe.gr. In case of non-acceptance, all the above cookies are deactivated (excluding the absolutely necessary cookies).
Par 5) How can you delete cookies
You can delete cookies and disable their use. Select the browser you are using and follow the instructions of its provider.
Article 9. Code of Ethics
The operation of the store is governed by the use of the current Code of Ethics. More information, you can see here.
Article 10. Dispute Resolution
Possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution process
According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available at the following link. Click here to be taken to the site.